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Experience Design Lead
Begoña
Bagur
Begoña Bagur is an Experience Design Lead at everis with over 10 years of experience. She has led User Experience projects following design thinking methodologies in the UK, Germany and Spain. She is inspired by people’s behavior and loves to transform that info opportunities and service visions. Begoña has recently been focused on innovative platforms such as conversational robots. In short, she is someone who truly believes in the power of design.
Challenges and opportunities of conversational design
Thanks to advancements in Natural Language Processing and Artificial Intelligence conversational experiences are here to stay. Conversational UX comes into play in order to embrace the full potential and achieve a seamless interaction between human and technology.
This talk will cover how to approach the design of several conversational interfaces such as Chatbots, Voice Assistants and Conversational Robots. We will discuss the challenges and explore opportunities for these emerging channels focusing on human-robot interaction.
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